Cookies notice

Visitors to our website

We use technology to collect anonymous information about the use of our website. We do this to provide you with the best possible online service. This technology is called cookies which we store on your device.

You can visit our website without telling us who you are or revealing any information about yourself. However, if you give us any personal information about yourself or others we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy.

We will not use any information gathered through cookies on this site to identify you as an individual. If you do provide us with any personal information through our website, we will be up front about how this will be used. We will make it clear when we collect your personal information and will explain what we intend to do with it.

What is a Tag?

A tag is a small piece of code which is placed on our website and collects data. This code would only collect data on our website alone. A tag will not be stored on your browser; however, it may use a cookie which could be placed on your browser.

What is a cookie?

A cookie is a small piece of information which is sent to your browser and it stays on your computer or mobile device when you visit our website. Cookies do not damage your device they are merely used to ‘remember’ you when you visit again. Cookies alone cannot be used to identify you.

A cookie will transport information about how you use our website to us. The cookie itself does not keep any of the data it collects.

What do cookies mean for you?

Cookies are a very common web technology, used to make websites work more efficiently as well as providing information to the owners of websites. We have provided some examples of how we use cookies on this site below. If you do not wish for Cookies to be used while visiting this site, we have also provided guidance on how you can prevent cookies from being stored on your device.

Why do we want to use Cookies?

We use cookies to:

  • make our websites work
  • provide effective security when you are buying our products
  • improve the efficiency of our website
  • learn from our website visitors and give the best customer experience we possibly can
  • collect statistical information to assist us and our partners to learn how customers use our and their products

Some benefits to you:

  • increased security when using our site
  • you are not asked repeatedly the same questions; for example, to complete a survey
  • the ability to view pages that are more relevant to you

Some drawbacks:

  • some cookies can be stored on your browser for a long length of time

What types of cookie do we use?

The following table lists the types of cookies that we use on our site

Cookie Type Description Cookies we use
Strictly Necessary These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. ‘Session ID’ cookie to maintain a user’s session and allow data to be passed between different online form, this cookie exists only for the duration of the user’s session.
Performance Cookie These Cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from the web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. These Cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from the web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Analytics cookies are used for website analytics and a testing platform to monitor and optimise the website. Cookies capture anonymous data about a user’s journey and aggregate this data to analyse trends. These cookies last longer than the user’s session so that we can understand whether a user is a first time, or a returning visitor.

How to refuse use of cookies

When you decide to get a quotation, or buy on line we will use necessary cookies for your security and to provide you with a policy. If you decide to not allow any of the other cookies, you can do that by changing your internet browser settings to disable the use of cookies. Please note if you refuse the cookies you may experience slower running times and you may not be able to access all of our website content.

Where to find information about controlling cookies:

https://ico.org.uk/your-data-matters/online/cookies/

U K Insurance Limited is not responsible for the content of external websites.

© 1999-2019 U K Insurance Limited

Volkswagen Commercial Vehicle Insurance is arranged by U K Insurance Business Solutions Limited and is underwritten by U K Insurance Limited. U K Insurance Business Solutions Limited is authorised and regulated by the Financial Conduct Authority and U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. U K Insurance Business Solutions Limited. Registered office: Churchill Court, Westmoreland Road, Bromley, Kent, BR1 1DP. Registered in England and Wales No 05196274. Calls may be recorded.

Volkswagen Commercial Vehicle Financial Services is a trading name of Volkswagen Financial Services (UK) Limited (“VWFS UK”), registered in England and Wales No.2835230 (registered office: Brunswick Court, Yeomans Drive, Blakelands, Milton Keynes MK14 5LR). Volkswagen Insurance Service (Great Britain) Ltd is an appointed representative of VWFS UK and has made arrangements for this insurance to be available from U K Insurance Limited for Volkswagen Commercial Vehicles customers. VWFS UK and UK Insurance Limited are not part of the same corporate group.

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